Company Holiday
General
For urgent matters or emergencies, please send a WhatsApp message to +41 79 636 14 00. I will try to contact you within 24 hours.
Tenants
Please contact the property management company (STWEG administration). Information is available at https://eubau.ch(opens in new tab).
Web Clients
If your website is not functioning correctly, first check for service outage notifications from your hosting provider (e.g., Hostpoint or Metanet). If the problem stems from another cause, discuss the next steps with the hosting provider's technical support team. You can usually have a database and file backup restored for the relevant web directory. Choose a date when you are certain the website was functioning without errors.
Example Hostpoint emergency recovery (Item 3):
https://support.hostpoint.ch/en/
Example Metanet restore in case of data loss:
https://www.metanet.ch/de/support/
Afterwards, all relevant passwords should be changed as a precaution.